Name
Mastering the Mayhem: Smart Project Management for Integration Pros / Conflict to Clarity: Navigating Tough Conversations with Confidence 
Time
10:00 AM - 2:30 PM
Speaker
Patrick Hartman - Technology Design Associates
Description

Morning Session (10:00AM – 12:00PM): 
Mastering the Mayhem: Smart Project Management for Integration Pros. 

If every day on the job site feels like a new adventure in missed deliveries, shifting deadlines, and last-minute curveballs—you’re not imagining it. But with the right systems and strategies, you can take control and lead projects that run smoother, faster, and with a lot less stress. 

In this session, we’ll dig into real-world challenges, such as coordinating teams, handling product delays, managing client expectations, and keeping jobs on track when everything feels like it’s changing by the hour. 

Come ready to swap stories, troubleshoot common issues, and leave with practical tools you can actually put to work. Whether you’re running one job or juggling several, you’ll walk away with smart, field-tested ways to manage the chaos—and still deliver top-quality results.

Afternoon Session (12:30PM – 2:30PM): 

From Conflict to Clarity: Navigating Tough Conversations with Confidence 

Let’s be honest: conflict happens. Whether it’s a tense team meeting, a tricky client negotiation, or yet another pending job site disaster, navigating workplace conflict is part of the job. The good news? It doesn’t have to be awkward, stressful, or a full-blown drama. 

This engaging, interactive class will help you build the skills to handle difficult conversations with confidence, emotional intelligence, and a healthy dose of calm. You’ll learn practical strategies to manage disagreements, de-escalate tension, and steer conversations toward productive outcomes—without losing your cool or sense of humor. 

By the end, you’ll be better equipped to turn everyday friction into forward momentum by the end. No cape required.